Support

If you need help with the Kasih Ibu app, email support@kasihibu.irsandi.net.

For faster support, include your device type, operating system version, app version, and what you were trying to do when the issue happened.

Medical or emergency questions

Support cannot answer medical questions or decide whether labor is urgent. Contact your healthcare provider, hospital, local emergency number, or local emergency service for urgent symptoms or medical guidance.

Common questions

Does the app replace my provider?

No. It helps record timing information and offer calming exercises, but it does not diagnose labor or replace professional care.

Where is my contraction data stored?

In the current app, contraction data is stored locally on your device. Cloud sync is planned for a later phase and is not active in Phase 0.

Are payments or AI active?

AI summaries and Xendit lifetime premium payment endpoints are implemented through backend routes. Premium is granted only after the app asks the backend to manually confirm Xendit status.